1. Pledge on Privacy
Innodem Neurosciences (“Innodem” or “we”) respects and is committed to protecting privacy and safeguarding the personal data entrusted to us by the users of our Mobile applications. We pledge to fully comply with recognized standards of privacy protection, applicable law (including PIPEDA and HIPAA), and internal privacy guidelines and policies.
The term “personal data” as used in this Policy refers to information such as your age, gender, medical condition, imaging results, video of person’s facial features that can be used to identify you. Information may cease to be personal data when it is stripped of all identifiers or aggregated with personal data collected from other individuals. Generally, we will not process your personal data without your consent as described in the “Information and Consent Form that you have initially signed. However, we reserve the right, in exceptional circumstances to conduct additional processing to the extent permitted or required by law or in support of any legal or criminal investigation.
The next sections explain how and when we collect personal data from you.
2. Intended use of Personal Data
In the case of General Public Mobile applications available on App Stores, you may need to register and complete certain fields (some are required and some are optional), as well as choose a username and password. In these situations, if you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the websites and for us to respond to your query. In the case of Innodem’s Mobile applications used in the course of scientific research, the use of personal data will be described in an “Information and Consent Form” provided to the patients / users prior to the collection of these personal data.
Innodem processes personal data for the purposes which we inform you about when we ask you for information. Generally, when you voluntarily provide us with your personal data, we will assume you consent to our collection, use and disclosure of that information for the purposes identified at the time of collection. Information you send to us is used only to help address your request and is otherwise kept confidential.
Pigio uses the YouTube API to login to the user’s account.The information shared by Google (user name, email address, language preference and profile picture) for the purpose of supporting the features of the Pigio application will not be modified, stored or shared with any third party. This information will only be used to display the list of favourite YouTube channels. The information provided by Google will be erased by Innodem at the end of the user session. You may revoke Innodem’s access to your data via your Google permissions page. If, at any time, you decide you do not wish to receive communications or other services from us, you can let us know by contacting us using the contact information below.
3. Non-Disclosure of Information
Where such disclosure of personal data to a third party occurs, we will endeavor to ensure that the processing is performed in accordance with the purposes and within the limits under which the data were originally collected.
4. Right of Access
You have the right to ensure that your personal data is always up-to-date. You have the legal right to require us to correct your personal data. In addition, you can always tell us to stop contacting you. If you wish to contact us regarding our use of your personal data, please e-mail us at firstname.lastname@example.org.
Your requests will be dealt with in a prompt and proper manner. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on Innodem. Innodem’s response to all requests to ePHI access or correction are governed by its internal “Individual Access right to ePHI Policy and Procedures”
5. Security and Confidentiality
To ensure the security and confidentiality of personal data that Innodem collects, Innodem uses best practices recognized by the industry, such as encryption, use of secured links, password protection and other security methods. Access to personal data is restricted to those employees who have a need to use the data and who have been trained to handle such data properly and observe strict standards of confidentiality. In the course of handling your personal data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction. While we cannot guarantee against any loss, misuse, unauthorized access, disclosure or alteration to data, we try to prevent such unfortunate occurrences.
6. Data Transfer Abroad
We are using Cloud services to store and process the collected data. We may transfer your data to one of the Innodem databases outside of your country of domicile. Even if laws in the country to which the data is to be transferred does not require us to provide adequate protection for your data, we will nonetheless seek to ensure that data transfers to Innodem databases in that country are adequately protected.
7. Limitation on Retention of Personal Data
Innodem keeps your personal data only for as long as is reasonably needed for the purposes for which such information was collected, and in accordance with any applicable legal or ethical reporting or documentation retention requirements.
8. Contact us
9. Additional information
Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact:
You can also contact the Privacy Commissioner of Canada for assistance between the hours of 8:30 a.m.
to 4:30 p.m. est, at:
Phone: (819) 994-5444
Fax: (819) 994-5424
TTY: (819) 994-6591
or by mail at:
30 Victoria Street
or on the web at: http://www.priv.gc.ca